Frequently Asked Questions
Everything you need to know about your bowling gear and orders.
Do you offer custom drilling services for bowling balls?
Yes, we offer professional custom drilling. You can either provide your measurements during checkout or send us a 'copy ball' to match your existing grip layout.
How long does shipping take for heavy items like bowling balls?
Most orders are processed within 1-2 business days. Standard ground shipping typically takes 3-5 business days depending on your location within the continental US.
What is your return policy on bowling equipment?
Unused and undrilled items can be returned within 30 days of purchase for a full refund. Please note that once a ball has been custom drilled, it is no longer eligible for return.
How do I determine my correct bowling shoe size?
Most bowling shoes run true to standard athletic shoe sizes. We recommend checking the specific size chart on the product page, as some performance brands may vary slightly.
Are your products covered by a manufacturer warranty?
Absolutely. All new bowling balls, bags, and shoes come with a standard manufacturer warranty against defects, typically ranging from 1 to 2 years.
Do you offer bulk discounts for leagues or teams?
We do! If you are ordering 10 or more of the same item for a league or school team, please contact our support team for specialized bulk pricing.